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Video issues with Netflix.How to Fix Netflix Black Screen Problem [Solved]
Once the updates are installed, restart your computer and try Netflix again. Run browser as Administrator. Quit all open browsers – including this window! You may want to print the following steps. Click on the Start Menu in the bottom left hand corner of your screen. Select All Programs. Select Run as Administrator. If prompted, select Allow. Use this newly opened window to play your TV show or movie again. Attempting to play again from the original browser window will likely result in the same error.
Clear Google Chrome browsing data. Click Advanced. Uncheck everything except Cookies and other site data.
PlayStation 3. Reinstall the Netflix app. Press the Triangle button. Choose Delete. Choose Yes. Choose Yes to download it. Xbox Check your cable connections. This error is typically caused by the cable connection between the Xbox and your display. Xbox One. Troubleshoot your hardware connection. There might be an issue with the connection between your device and the TV. Try reversing the ends of the HDMI cable. Try a new HDMI cable. What to do next. All other game consoles.
Amazon Fire tablet. Restart your tablet. Hold the Power button on the side of your tablet. You might need to enter your Apple ID and password. If you forgot your Apple ID or password, go to the Apple support site for help. Restart your iPhone, iPad, or iPod touch. Once your device powers on, try Netflix again. All other mobile phones and tablets. Apple TV. Restart your Apple TV.
Turn off your device. If your device has a power cable, unplug it. Make sure your device is completely off, not just in sleep or standby mode. Leave your device off for 15 seconds. Turn on your device and try Netflix again.
Deactivate and reactivate the Netflix app. Roku 1 Press the Home button on your Roku remote to navigate to the Roku home screen. Select Netflix Settings. Select Deactivate this player from my Netflix account. Select Yes. The device is now deactivated. Sign in to your account and try Netflix again. A lot of people see a black screen while watching a movie and sometimes just sound and no video at all.
If you too are facing a similar issue, we can help you out. Use these fixes mentioned in the article and fix Netflix not working — black screen problem.
Most people love to watch Netflix series and movies on a big screen, therefore, they prefer PC over the phone. If you are a Netflix user on Windows, Chromebook, or Mac, and getting a black screen, here are some fixes. Common browser-related issues are easily solved once you clear the cache. And if you use the Netflix browser for streaming its content, then it is a good possibility that cache is causing the black screen problem.
To clear cache, here are the steps to be followed. When this issue appears for the first time, before trying anything else, simply reload the website. If the website is not loaded properly, you might face a black screen and no audio issue. But just by reloading the Netflix page again, you give another chance to Netflix to properly load files from its servers. This method sounds very basic but you should definitely give it a try. Sometimes the problem is not as big as you expect and in such cases, these little fixes work like a charm.
Bugs are the real pain and they are the main reason why most of the issues occur within an app. If you have not updated the Netflix app on your PC for a long time, check for the new updates immediately. A poor internet connection can sometimes cause problems either with the video or with the sound on Netflix.
So before you blame Netflix for poor services, make sure you have a strong internet connection. If not then fix your internet and try streaming the movie again. Turn off your Android. Make sure it’s powered off, not just locked.
Turn it back on. Try Netflix again. Update your Android. Open Settings. Check for and install available updates. Contact the device manufacturer. To fix this issue, you’ll need to contact the device manufacturer and ask them for help:. When connecting your Android device to a TV. Restart your iPhone, iPad, or iPod touch. Once your device powers on, try Netflix again. Quit and reopen the app.
For devices without a Home button, swipe up from the bottom of the screen and hold. Turn off Airplay or Screen Mirroring. Check your video cable or adapter. When connecting your iPad to a Mac computer.
Google Chromebook or Chromebox. On Google Chrome. Update Google Chrome. Wait while Chrome automatically checks for new updates. If an update is available, click Relaunch. On the Netflix app. Try another HDMI cable. Mac computer. Update your web browser. When connecting your Mac to an iPad. If you are getting a black screen on the Netflix app the common reason may outdated Graphics driver. Again if you are getting black screen on web browser such as chrome there are chances outdated browsers, chrome extensions, Cookies and Browsing Data may cause the issue.
We have devided the solutions in two parts, for Netflix black screen on app and Netflix black screen on the browser. Well if you are getting Netflix black screen with sound on the chrome browser then the following solutions help fix the problem. Temporarily disable third-party security software Antivirus and open Netflix to check if its the culprit of the issue. In addition, make sure to disconnect VPN If configured on your computer.
Driver Easy will automatically recognize your system and find the correct drivers for it. But with the Pro version it takes just 2 clicks and you get full support and a day money back guarantee :. To solve the problem, try the below methods. Use the below methods, work your way down till you find a method that works for you.
Clear browser cache is a common fix for many browser issues. So try the method, it may help you solve the problem. Here we take Google Chrome as an example:. So, update your Windows to the latest version can prevent some problems. Go to netflix.
[Solved] Netflix Black Screen Problem – Driver Easy.Netflix app black screen – Microsoft Community
If you have a number of chrome extensions added to enjoy more additional features, the extensions might conflict with Netflix and lead to Netflix screen neftlix issue. Contact the TV manufacturer for help.
Fix Netflix Black Screen on Windows PC with 5 Solutions
When do you get a black or blank screen with sound? When you open the Netflix app Turn off your device. If your device has a power cable, unplug it. Make sure. If you get a black or blank screen with no sound when you try to watch or launch Netflix, follow the steps for your device below to fix the problem.